Friday, September 9, 2011

Dell - I am the Brand

Today the world became a little smaller. See my email to Jerome Gordon (1 of 100,000 employees). Someone we should all be proud to know!



Jerome,

I am a Dell Services leader based in Phoenix at Catholic Healthcare West (CHW). Yesterday my husband Ash Shehata (who is also the Director of IT Operations for CHW) was relaying a story about your incredible customer service. I was so wowed by your end to end follow through that I was relaying it today when I was facilitating a Leadership Imperative class in Oklahoma.

As luck would have it your leader was in the class and immediately knew that the “Jerome” that I was speaking of was you.

I want to personally thank you for being a great brand ambassador. I am proud to know that I work with such committed, loyal individual like you.

Keep up the great work!

Laura


And More Brand Zealots Great pic Karie - thanks!
I am already preparing to hire Super Baby!
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4 comments:

  1. Queen BSeptember 9, 2011 at 9:08 AM

    ah! love that story :)

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  2. Queen BSeptember 9, 2011 at 11:01 AM

    those are great shirts! they must be managers.

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  3. DianeSeptember 10, 2011 at 9:34 AM

    Karie was supposed to send the pic that Phil liked...the one where he was not tilting his head.

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  4. DianeSeptember 10, 2011 at 9:35 AM

    Love great service and the sign.

    ReplyDelete