I love Bartoli's

For years I have gone to the $1.99 Dy Cleaners (I have bene going for so long that when I started it was the $1.35 Dry Cleaners).
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Two visists ago I decided I needed a company that paid more attention (you know over starched shirts, one or two shirts lost etc.)
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Megan referred me to Bartoli's.
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The first visit was so good (and by the way it only cost $2.12 per shirt). That I took 22 shirt (don't even ask) yesterday.
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About an hour after I dropped off my stuff I get the following call:
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"Hi this is Susan from Bartoli's you just dropped off a bunch of stuff (oh no did I leave my work badge)" "I was noticing that the seam is coming out on the jacket, would you like me to fix it?" " An I see that you are missing a button, we can fix that too" "See you on Tuesday"
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I am so in love, what the heck have I been missing all these years?